How payouts work

In short

When someone buys from your Trado store, the payment is processed securely. Your share is sent to the Nigerian bank account you connect in settings. Trado takes a small fee on each order: 3% of what the customer pays for their items, capped at NGN 250 per order.

Connect your bank

Go to Payments in your dashboard. Pick your bank, enter your 10-digit account number, and verify the account name. Once connected, future customer payments can settle to that account.

Use the same account you want to receive money in. If you change banks later, you can update the details there anytime.

When you get paid

After a customer completes checkout, their payment is confirmed. Your payout is routed to the bank account on file. Timing can depend on your bank and the payment network. Many merchants see funds within one to two business days, but your bank has the final say on when money shows in your balance.

Trado does not hold your sales money in a separate wallet for you. The goal is straightforward: customer pays, you get paid to your bank.

What Trado charges

On each store order, Trado charges 3% of the order subtotal (what the customer pays for products before delivery fees, if you add those separately). That fee is capped at NGN 250 per order, so on large orders you never pay more than NGN 250 to Trado for that sale.

Your payout is the customer payment minus the Trado fee (and minus any payment processing costs from the card or bank transfer provider, where those apply).

Fee examples

• Customer order subtotal NGN 5,000: 3% is NGN 150. Trado fee is NGN 150.
• Customer order subtotal NGN 10,000: 3% would be NGN 300, but the cap applies. Trado fee is NGN 250.
• Customer order subtotal NGN 50,000: still capped. Trado fee is NGN 250.

Subscription plans for Trado itself (like Pro) are billed separately from these per-order fees.

Change your bank

Open Payments in settings, choose a new bank, verify the account again, and save. Use the updated account for new orders going forward.

Need help?

If verification fails, double-check your bank and account number. For payout delays, contact your bank first with the payment reference from the order. Still stuck? Reach out through support channels listed on trado.space.